Shipping Information
This shipping policy applies to all orders placed with ShadowGalaxyDesigns.
Processing Time
Orders are typically processed within 1-3 business days.
Shipping Methods
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
We currently ship within the United States. International shipping is not available at this time.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can also track your order in your account dashboard.
Lost, Stolen, or Damaged Packages
We are not responsible for packages that are lost, stolen, or damaged during transit. Once an order has been handed off to the carrier and a tracking number has been issued, the carrier assumes responsibility for delivery. Please file any claims directly with the shipping carrier using your tracking number.